Every hotel within the Hilton Worldwide portfolio of brands is powered by The Hilton Engine. The Hilton Engine is a suite of industry leading tools and resources that support and drive our hotels.

Comprising Distribution, Sales & Marketing, Global Brand Services, OnQ Technology and Hilton HHonors, it is what sets us apart from the competition and ensures the continued success of our properties.

Rollover the cogs to learn more about the Hilton Engine.

• 30 International Sales Offices
• Global size and presence gives increased negotiating power, higher level access and more influential customer relationships
• Specialist global Corporate, Leisure, MICE and Global / Specialist Travel Agent sales teams enable manning reductions of property based sales managers

• A unique suite of integrated hospitality management applications that automate all business and property management functions in a hotel – designed for Hilton, by Hilton
• Enhances customer loyalty; enabling consistent guest recognition across all Hilton Worldwide hotels before, during and after a stay
• Drives RevPar premiums by exposing more inventory to the demand using centralized distribution channels, feeding third party distributors, advanced purchase opportunities and reservations
• Optimizes productivity; reducing workload redundancies and providing the industry’s most robust business intelligence reporting system

• Network of 9 Reservation Centers providing 24-hour multi-language global coverage: over 35 million telephone calls handled annually generating over $3 billion per year
• Over 20 industry leading proprietary websites generating in excess of over $4 billion per year
• Distribution agreements with key global and local intermediaries

• Award-winning guest recognition and reward program – providing on average over 40% of a hotel’s occupancy
• The lowest cost program in the industry
• 25 million members spread over 230 countries and territories of which 9 million stay with us more than twice a year

• Quality Assurance – Protecting brand values through comprehensive on-site evaluations
• Market Research – Providing actionable insights into customer needs, expectations and market behavior
• Brand Training – Providing all brand required and optional educational opportunities in order to instill consistency in brand standards